We guarantee to make it easy! We pride ourselves on making the process thorough and timely with friendly service and follow-up.
Rental Terms
* Lists are furnished for direct mail only. No phone calls or follow up of any kind is permitted.
* 1,000 records minimum order. Lists ordered from multiple publications can be merged together to reach minimum.
* All lists are rented for a one-time use unless multi-use arrangements are made prior to release or use of list.
* Lists will only be shipped on disk or via email to a recognized mail house or service bureau.
* A sample mail piece is required for pre-approval.
* Usage agreements must be signed by both the list user and the mail house/service bureau.
* All lists are seeded with decoy names to protect against unauthorized use; violations subject to severe monetary penalties.
* No list furnished by NBM may be used by anyone other than the confidential use of the original list user.
* Phone numbers, fax numbers or email addresses are not available.
* NBM reserves the right to refuse or stop any order at any time.
Time Required
• Three (3) working days is the usual time required to process orders. For rush orders requiring less than three working days, rush service processing is available at a 15% surcharge fee.
Payment
• Payment terms of net 30 days, from our invoice date, may be established upon completion of an NBM credit application and approval from our credit department. Some orders require prepayment.
• Business or personal check, as well as MasterCard, Visa, Discover and American Express credit cards are accepted.
• Payment for total quantity ordered required.
• No credit will be given to dupes from other non-NBM lists. Mailing to multi-buys at a later date is permitted, only when NBM is supplied with a list of companies and the date they will be mailed to.
• Credit in the form of future rentals or payment, will be given for bad addresses with hard copy proof.
Formats
• E-mail Transfer: No additional charge.
• Diskette: Sent 2nd day UPS, no additional charge.
• All lists, unless otherwise specified, are produced in Zip code sequence.
Cancellations
• There is no charge for orders cancelled prior to shipping. Once the list is released from NBM, full payment is required.
